Technical Support line

01409 261775

Sales & Enquiries

01409 261775

 
 

Terms and Conditions of using Remedy IT Ltd

Our terms and conditions are designed to protect both us (Remedy IT Ltd) and you as a consumer or business.

 

Note, For business under contract, there is a separate Terms and Conditions contract that will require a signature.

 

Terms and Conditions - abbreviated

 

Remedy IT Ltd will not under any circumstances do the following:

  • Purchase or sell illegal software

  • Install illegal software whether known or other

  • Disclose any information gained during the repair or temporary ownership of a system

Limitation of sales of goods where Remedy IT Ltd are not installing the goods - abbreviated

  • All goods are sold in good faith and with a 12 month return to base warranty
  • Any goods found to have been tampered with will not be replaced under warranty unless the manufacturer allows it
  • Goods are supplied to be fit for the purpose they were intended
  • Goods are not supplied on a trial basis
  • Goods are supplied on the understanding they are compatible for they use.
    • If the goods you requested are not compatible you cannot have a refund
    • If the goods you requested are not compatible and they cause failure or injury we are not held responsible

Limitation of sales of goods where Remedy IT Ltd when installing the goods - abbreviated

  • All goods are sold in good faith and with a 12 month return to base warranty
  • Any goods found to have been tampered with will not be replaced under warranty unless the manufacturer allows it
  • Goods are supplied to be fit for the purpose they were intended
  • Goods are not supplied on a trial basis
  • Goods are supplied on the understanding they are compatible for they use.
    • If the goods are not compatible you may have a refund if the error was due to us
    • If the goods are not compatible and they cause failure or injury we may be held responsible

Insurance and Indemnity - abbreviated

  • The level of Insurance or indemnity in any claim will not exceed the limit of the policy as held by Remedy IT Ltd at the time when the claim was made

Other - abbreviated

  • Any or all advice is based on the the information as supplied by the customer. If you supply us with bad or incorrect information and you suffer with a failure or other then we cannot be held responsible.
  • The decision of a company director is final so far as the law will allow