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Our computer desktop support
package are ideal for homes and small business with little or no IT staff
available. Should you want 'total care' then please look at the
maintenance pages.
When you call us with a
problem, we will ask a series of questions as it could be a simple fix that
can be done over the phone. If its a very simple fault we may not even
charge!!. However in most cases an engineer will come to your home or office
to do the repair. On rare occasions the computer may be brought to our
office for deeper diagnostics and repair.
Our normal business hours
are 9am to 5:30 pm Mon~Fri however we can be onsite out of those hours by
prior arrangement.
Our charges are £30 for the
1st hour then £5 per 15 minutes thereafter. We reserve the right to charge
you £5 should you decide you no longer require the services of the engineer
once the engineer has arrived on site.
If the fault gives the
impression that its going to take much longer, you will be given an option
of a 'per incident' quote. This starts at £60 but you pay only the
fixed price
given regardless of the time taken to repair the fault.
While we cover the entire
South West but there may be additional mileage charges. Please
click here
to refer to view a map to see if your inside the circle (no mileage charge)
or outside the circle (mileage charge of 15p/mile)
Prices shown
are ex VAT
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